Admin Overview

alby's Admin is your home base for managing features and monitoring performance.

Access alby's Admin 👉 admin.alby.com

  1. Inbox - Monitor customer conversations, understand how alby is generating responses. 
  2. Analytics - Track alby’s performance with a dashboard featuring important KPIs.
  3. Apps - Coming soon.
  4. Playground - Test features, responses, and preview customizations.
  5. Knowledge - Provide alby with information to better inform responses. 
    1. Products - View products in your catalog, check chat history, start a Playground conversation, or update product information.
    2. Documents - Upload documents to help alby better understand your products and offering, ensuring customers receive the most accurate responses.
    3. Rules - Create rules based on customer queries to help alby understand when you'd like a specific response, how to respond, or when to recommend products.
  6. Customization - Customize the behavior, and look and feel of your alby widget to integrate with the layout and design of your shop.
  7. Account Settings - Add team members, manage your subscription, and set brand-level rules.