Setting up alby on your website

Bluecore Website Integration

The first step in getting alby on your website is to insert the Bluecore Website Integration to the website template.

This allows the script to be loaded on your website, enabling alby’s widgets to work. This section may need to be completed by your company’s website administrator or director of e-commerce, whomever manages the website.

The Bluecore Website Integration must be added to each web page by your technical team, including the unauthenticated/guest checkout page, the authenticated checkout page, and the account creation pages.

Once the integration has been added, Bluecore's Forward Deployed Engineer (FDE) team will finish the necessary configuration.

For more information, see Bluecore Website Integration. Within alby, the integration does not capture product data.

IP allow list

If your company uses a firewall or has a block list, you will need to add certain IPs to your allow list to ensure alby works as expected.

The alby addresses help alby when downloading texts from documents, such as assembly instructions or return policies. They are also used to gather a product snapshot to add information to our source of that product’s knowledge.