Monitor and QA conversations in the Inbox
The alby Inbox captures real-time conversations from your site and the admin Playground, giving you full visibility into interactions as they happen.
Tip: Use the Inbox to uncover opportunities for new Guardrails.
Filters
The Inbox has a variety of filters including:
- Date
- Widget
- Products
Test Threads
If you are testing alby inside the admin.alby.com Playground, you can now see these test conversations in the Inbox by using this filter.
Response Details
When viewing a specific thread within the Inbox, clicking the right carrot shows Response Details which now includes ALL references used for a response:
- Reviews / Community Q&A
- Documents
- Guardrails
- Product Details
