Information collection and integrations used by alby

This article outlines the current integrations alby partners with, what data is collected for those integrations, and how it's used. The following integrations allow alby to connect to the top customer service platforms for order tracking and personalized communications while maintaining data security standards.

Stamped.io, Okendo, Yotpo, BazaarVoice, PowerReviews, Hubspot

Action Input Output
Get Product Reviews Product ID Review Text and Ratings

Shopify MCP

Action Input Output
Get Cart Details Cart ID Cart Details
Get Product Details Product ID Product Details
Get Shop Catalog
Shop Catalog Info
Get Policies and FAQ
Policy/FAQ Documents
Update Cart Product ID and Cart ID

Zendesk

Action Input Output
Get Documents Brand Account ID Brand Documents

Gorgias

Action Input Output
Get Documents Brand Account ID Brand Documents