Information collection and integrations used by alby
Last Modified on
08/07/2025 2:41 pm EDT
This article outlines the current integrations alby partners with, what data is collected for those integrations, and how it's used. The following integrations allow alby to connect to the top customer service platforms for order tracking and personalized communications while maintaining data security standards.
Stamped.io, Okendo, Yotpo, BazaarVoice, PowerReviews, Hubspot
| Action |
Input |
Output |
| Get Product Reviews |
Product ID |
Review Text and Ratings |
Shopify MCP
| Action |
Input |
Output |
| Get Cart Details |
Cart ID |
Cart Details |
|
Get Product Details |
Product ID |
Product Details |
|
Get Shop Catalog |
|
Shop Catalog Info |
| Get Policies and FAQ |
|
Policy/FAQ Documents |
| Update Cart |
Product ID and Cart ID |
|
Zendesk
| Action |
Input |
Output |
| Get Documents |
Brand Account ID |
Brand Documents |
Gorgias
| Action |
Input |
Output |
| Get Documents |
Brand Account ID
|
Brand Documents
|