Attributed Orders
Attributed Orders
Total orders placed by any customer that interacts with alby within a 48-hour window.
Attributed Revenue
Attributed Revenue
Total revenue generated from shoppers who interact with alby within a 48-hour window.
Freeform questions vs Generative
Freeform questions vs Generative
Percentage of customers asking pre-generated questions instead of typing freeform questions
Global Guideline
Global Guideline
Brand-level instruction written to maintain alignment with preferred tone, style, and policies.
Percent of clicks leading to conversion
Percent of clicks leading to conversion
Percentage of customers who convert after clicking on an alby question out of number of customers who click on an alby question, in a 48-hour window
alby conversions/alby clicks
Percent of Questions Clicked
Percent of Questions Clicked
The number of customers who click on an alby pregenerated question out of customers who see alby on the site.
alby clicks/alby views
PDP
Product Detail Page
Product Detail Page. Also known as Product Description Page
A web page for a single product.
PLP
Product Listing Page
Product Listing Page.
A web page for a category of products.
Questions Answered
Questions Answered
The total number of questions alby has successfully answered.
Threads by conversation length
Threads by conversation length
A breakdown of conversations based on number of questions asked in each session.