Articles
Create alby AI Agents focused on each part of your site
Learn how to effectively manage and customize alby Agents for your Experiences
Actions: Enabling alby Agent capabilities Updated
Enable Actions at the agent and experience levels to control your alby Agent's capabilities and initial customer prompts.
Define how alby responds with Playbooks
Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios
Leveraging Co-purchase and Co-view actions
alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.
Enable the Check compatibility action
Learn how to set up product compatibility checking to help customers find matching items, reduce returns, and improve shopping experience with CSV file mapping.
Enable AI-powered customer support with the Help Center widget
The alby Help Center widget provides customers with an AI support experience on your website. Typically placed on your help or FAQ page, it allows customers to ask questions about customer service topics like shipping, returns, warranties, and accou...