Configure alby on your site

Customize your alby widget to match brand styling, color scheme, and preferred settings

Embed different types of conversations into your site, called Experiences

Learn how to effectively manage and customize alby Agents for your Experiences

Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios

Configure Actions for your alby Agent to compare products, check compatibility, recommend items, and provide personalized responses.

alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.

Learn how to set up product compatibility checking to help customers find matching items, reduce returns, and improve shopping experience with CSV file mapping.

Use AI to automatically rewrite product descriptions to answer the top questions that drive customers

The alby Help Center widget provides customers with an AI support experience on your website. Typically placed on your help or FAQ page, it allows customers to ask questions about customer service topics like shipping, returns, warranties, and accou...

Create Custom and Dynamic Guided Questionnaire widgets that help customers find the right products through targeted questions on your PLPs.

Discover how alby Context enhances customer conversations by leveraging browsing history, cart items, and search data to create personalized AI interactions.