Add your alby widget to your site, taking advantage of the advanced options
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Customize alby's look and feel
Customize your alby widget to match brand styling, color scheme, and preferred settings
Add an alby Experience to your site
Embed different types of conversations into your site, called Experiences
Create alby AI Agents focused on each part of your site
Learn how to effectively manage and customize alby Agents for your Experiences
Define how alby responds with Playbooks
Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios
Actions: Enabling alby Agent capabilities Updated
Configure Actions for your alby Agent to compare products, check compatibility, recommend items, and provide personalized responses.
Leveraging Co-purchase and Co-view actions
alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.
Enable the Check compatibility action
Learn how to set up product compatibility checking to help customers find matching items, reduce returns, and improve shopping experience with CSV file mapping.
Product Description Writer overview
Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
Enable AI-powered customer support with the Help Center widget New
The alby Help Center widget provides customers with an AI support experience on your website. Typically placed on your help or FAQ page, it allows customers to ask questions about customer service topics like shipping, returns, warranties, and accou...
Streamline product discovery with Guided Questionnaire widgets
Create Custom and Dynamic Guided Questionnaire widgets that help customers find the right products through targeted questions on your PLPs.
alby Context: Enhancing customer experience with session data Updated
Discover how alby Context enhances customer conversations by leveraging browsing history, cart items, and search data to create personalized AI interactions.