Add your alby widget to your site, taking advantage of the advanced options
Articles
Customize alby's look and feel
Customize your alby widget to match brand styling, color scheme, and preferred settings
Add an alby Experience to your site
Embed different types of conversations into your site, called Experiences
Create alby AI Agents focused on each part of your site
Learn how to effectively manage and customize alby Agents for your Experiences
Define how alby responds with Playbooks
Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios
Actions: Enabling alby Agent capabilities
Enable and use Actions in your alby Agents to enhance customer interactions
Product Advisor: Guided product discovery for customers
Product Advisor guides customers through product discovery by asking questions about needs and preferences, offering personalized recommendations similar to in-store assistance from a salesperson.
Managing Product Advisor's questions to optimize the customer experience
Learn how to manage Product Advisor survey questions to help customers find the right products. Includes best practices, editing existing questions, and creating new ones.
Leveraging Best Sellers, Co-purchase, and Co-view actions
alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.
Enable the Compatibility Check action
The Compatibility Check action helps customers find products that are compatible with each other. This feature saves customers’ time by allowing customers to research and purchase all compatible items at once, or allows customers to find the exac...
Product Description Writer overview
Use AI to automatically rewrite product descriptions to answer the top questions that drive customers