New Articles

  1. Add alby Experiences to your Shopify store

    Created On: 04/21/2025 in Launch on Shopify
    Learn how to add and configure alby's interactive Experiences to your Shopify store, including chat widgets and product page tools.

  2. How do I access alby through Shopify?

    Created On: 04/21/2025 in Launch on Shopify
    How to access the alby UI via Shopify

  3. Expand alby's capabilities through 3rd party integrations

    Created On: 04/21/2025 in The alby Platform Integrations
    Integrate customer Q&As, reviews, and your knowledge base to alby’s database

  4. Setting up alby on your website

    Created On: 04/21/2025 in Getting Started Guide
    The following information is only for brands that do not  integrate with Shopify. If you use Shopify for your storefront, see the Launch on Shopify category .  The first step in getting alby on your website is to insert the alby Website Integ...

  5. Product Description Writer overview

    Created On: 04/21/2025 in The alby Platform Configure alby on your site
    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers

  6. The alby Playground

    Created On: 04/21/2025 in The alby Platform Test and QA
    Test different questions for your products with the alby Playground

  7. Monitor your conversations with the alby Inbox

    Created On: 04/21/2025 in The alby Platform Test and QA
    Capture real-time conversations from your site and track the quality of responses

  8. Importing your product data feed into alby

    Created On: 04/21/2025 in The alby Platform Add knowledge
    Learn how to import and manage your product catalog in alby using CSV feeds. Set up SFTP access, structure files correctly, and use delta feeds efficiently.

  9. Add company and product documents to alby

    Created On: 04/21/2025 in The alby Platform Add knowledge
    Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.

  10. Add an alby Experience to your site

    Created On: 04/21/2025 in The alby Platform Configure alby on your site
    Embed different types of conversations into your site, called Experiences
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