New Articles

31. Add company and product documents to alby Updated

    Created On: 04/21/2025 in The alby Platform Add knowledge
    Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.

32. Add an alby Experience to your site

    Created On: 04/21/2025 in The alby Platform Configure alby on your site
    Embed different types of conversations into your site, called Experiences

33. Guardrails and branding your alby widgets

    Created On: 04/21/2025 in The alby Platform Create guardrails
    Learn how to customize alby's voice and tone using Rules and Global Guidelines to match your brand and improve customer experience.

34. Customize alby's look and feel

    Created On: 04/21/2025 in The alby Platform Configure alby on your site
    Customize your alby widget to match brand styling, color scheme, and preferred settings

35. A/B Testing alby

    Created On: 04/21/2025 in The alby Platform Analytics
    How to A/B test alby on your site

36. Access alby analytics

    Created On: 04/21/2025 in The alby Platform Analytics
    How to view and understand your alby analytics

37. March 2025: Release notes

    Created On: 04/21/2025 in Release Notes
    Discover new mobile widget button layouts and category-level product assignment features in the latest platform updates to enhance your workflow efficiency.

38. February 2025: Release notes

    Created On: 04/21/2025 in Release Notes
    What's new for alby in February 2025.

39. April 2025: Release notes

    Created On: 05/20/2025 in Release Notes
    Enhance your customer experience with alby's new Okendo integration, enabling seamless Q&A and review management for your platform.

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