New Articles

  1. Add alby Experiences to your Shopify store

    Learn how to add and configure alby's interactive Experiences to your Shopify store, including chat widgets and product page tools.
  2. How do I access alby through Shopify?

    How to access the alby UI via Shopify
  3. Add reviews and customer Q&As to your alby responses

    Integrate customer Q&As, reviews, and your knowledge base to alby’s database
  4. Setting up alby on your website

    The first step in getting alby on your website is to insert the alby Website Integration to your website template. All customers will need to use the alby Website Integration.  This allows the script to be loaded on your website, enabling alb...
  5. Product Description Writer overview

    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
  6. The alby Playground

    Test different questions for your products with the alby Playground
  7. Monitor your conversations with the alby Inbox

    Capture real-time conversations from your site and track the quality of responses
  8. Importing your product data feed into alby

    Information such as the product’s name, price, URL, and description are necessary for alby
  9. Add company and product documents to alby

    Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.
  10. Add an alby Experience to your site

    Embed different types of conversations into your site, called Experiences