New Articles

  1. Enable the Check compatibility action

    Learn how to set up product compatibility checking to help customers find matching items, reduce returns, and improve shopping experience with CSV file mapping.
  2. Getting Started Guide

    Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...
  3. Shopify Install & Launch Full Walkthrough

    This video will walk you through the full process of installing and launching alby on your Shopify storefront
  4. Install alby's Shopify App

    Installing alby's Shopify app will automatically connect your product catalog with alby's Admin.
  5. Add alby Experiences to your Shopify store

    Learn how to add and configure alby's interactive Experiences to your Shopify store, including chat widgets and product page tools.
  6. How do I access alby through Shopify?

    How to access the alby UI via Shopify
  7. Expand alby's capabilities through 3rd party integrations

    Integrate customer Q&As, reviews, and your knowledge base to alby’s database
  8. Setting up alby on your website

    The following information is only for brands that do not  integrate with Shopify. If you use Shopify for your storefront, see the Launch on Shopify category .  The first step in getting alby on your website is to insert the alby Website Integ...
  9. Product Description Writer overview

    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
  10. The alby Playground

    Test different questions for your products with the alby Playground