Popular Articles

  1. Getting Started Guide

    Last Updated: 05/20/2025
    Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...

  2. Add reviews and customer Q&As to your alby responses

    Last Updated: 06/26/2025 in The alby Platform Integrations
    Integrate customer Q&As, reviews, and your knowledge base to alby’s database

  3. Add company and product documents to alby

    Last Updated: 05/13/2025 in The alby Platform Add Knowledge
    Import supplemental documentation about your products, such as sizing guides, warranty information, and return policies

  4. Guardrails and branding your alby widgets

    Last Updated: 06/09/2025 in The alby Platform Create Guardrails
    Customize the voice and tone of alby’s responses

  5. Add alby Experiences to your Shopify store

    Last Updated: 06/03/2025 in Launch on Shopify
    Experiences let your customers interact with alby

  6.  Shopify Install & Launch Full Walkthrough

    Last Updated: 07/08/2025 in Launch on Shopify
    This video will walk you through the full process of installing and launching alby on your Shopify storefront

  7. Adding an alby Experience to your site

    Last Updated: 06/05/2025 in The alby Platform Configure alby on Your Site
    Embed different types of conversations into your site, called Experiences

  8. Setting up alby on your website

    Last Updated: 07/09/2025 in Getting Started Guide
    The first step in getting alby on your website is to insert the alby Website Integration to your website template. All customers will need to use the alby Website Integration.  This allows the script to be loaded on your website, enabling alb...

  9. Importing your product data feed into alby

    Last Updated: 05/13/2025 in The alby Platform Add Knowledge
    Information such as the product’s name, price, URL, and description are necessary for alby

  10. Customize alby's look and feel

    Last Updated: 06/30/2025 in The alby Platform Configure alby on Your Site
    Customize your alby widget to match brand styling, color scheme, and preferred settings
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