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Last Updated: 05/20/2025
Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...
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Import supplemental documentation about your products, such as sizing guides, warranty information, and return policies
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Last Updated: 06/03/2025
in Launch on ShopifyExperiences let your customers interact with alby
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Last Updated: 06/05/2025
in The alby Platform IntegrationsIntegrate customer Q&As, reviews, and your knowledge base to alby’s database
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Customize the voice and tone of alby’s responses
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Embed different types of conversations into your site, called Experiences
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Last Updated: 06/04/2025
in Launch on ShopifyThis video will walk you through the full process of installing and launching alby on your Shopify storefront
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Customize your alby widget to match brand styling, color scheme, and preferred settings
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Information such as the product’s name, price, URL, and description are necessary for alby
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Last Updated: 05/20/2025
in Getting Started Guide The first step in getting alby on your website is to insert the alby Website Integration to your website template.
All customers will need to use the alby Website Integration. This allows the script to be loaded on your website, enabling alby’...