Popular Articles

  1.  Shopify Install & Launch Full Walkthrough

    Last Updated: 07/30/2025 in Launch on Shopify
    This video will walk you through the full process of installing and launching alby on your Shopify storefront

  2. Customize alby's look and feel

    Last Updated: 11/07/2025 in The alby Platform Configure alby on your site
    Customize your alby widget to match brand styling, color scheme, and preferred settings

  3. Monitor your conversations with the alby Inbox Updated

    Last Updated: 12/10/2025 in The alby Platform Test and QA
    Capture real-time conversations from your site and track the quality of responses

  4. Actions: Enabling alby Agent capabilities

    Last Updated: 11/04/2025 in The alby Platform Configure alby on your site alby capabilities
    Enable Actions at the agent and experience levels to control your alby Agent's capabilities and initial customer prompts.

  5. Enable the Check compatibility action

    Last Updated: 10/14/2025 in The alby Platform Configure alby on your site alby capabilities
    Learn how to set up product compatibility checking to help customers find matching items, reduce returns, and improve shopping experience with CSV file mapping.

  6. alby Support help

    Last Updated: 06/24/2025
    How to contact the alby support team

  7. Access alby analytics

    Last Updated: 10/27/2025 in The alby Platform Analytics
    How to view and understand your alby analytics

  8. Importing your product data feed into alby

    Last Updated: 09/16/2025 in The alby Platform Add knowledge
    Learn how to import and manage your product catalog in alby using CSV feeds. Set up SFTP access, structure files correctly, and use delta feeds efficiently.

  9. Install alby's Shopify App

    Last Updated: 09/09/2025 in Launch on Shopify
    Installing alby's Shopify app will automatically connect your product catalog with alby's Admin.

  10. How do I access alby through Shopify?

    Last Updated: 05/20/2025 in Launch on Shopify
    How to access the alby UI via Shopify
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