Popular Articles

11. Enable the Compatibility Check action

    Last Updated: 07/07/2025 in The alby Platform Configure alby on Your Site
    The Compatibility Check action helps customers find products that are compatible with each other. This feature saves customers’ time by allowing customers to research and purchase all compatible items at once, or allows customers to find the exac...

12. Assisted conversion pricing

    Last Updated: 07/14/2025 in Launch on Shopify
    Discover alby's outcome-based pricing model for self-serve brands. Track assisted conversions and manage costs easily.

13. Define how alby responds with Playbooks

    Last Updated: 07/07/2025 in The alby Platform Configure alby on Your Site
    Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios

14. A/B Testing alby

    Last Updated: 05/13/2025 in The alby Platform Analytics
    How to A/B test alby on your site

15. The alby Playground

    Last Updated: 05/13/2025 in The alby Platform Test and QA
    Test different questions for your products with the alby Playground

16. Access alby analytics

    Last Updated: 06/03/2025 in The alby Platform Analytics
    How to view and understand your alby analytics

17. Install alby's Shopify App

    Last Updated: 04/21/2025 in Launch on Shopify
    Installing alby's Shopify app will automatically connect your product catalog with alby's Admin.

18. alby Support help

    Last Updated: 06/24/2025
    How to contact the alby support team

19. How do I access alby through Shopify?

    Last Updated: 05/20/2025 in Launch on Shopify
    How to access the alby UI via Shopify

20. Monitor your conversations with the alby Inbox

    Last Updated: 07/07/2025 in The alby Platform Test and QA
    Capture real-time conversations from your site and track the quality of responses

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