Popular Articles

  1. How do I access alby through Shopify?

    How to access the alby UI via Shopify
  2. The alby Playground

    Test different questions for your products with the alby Playground
  3. Product Description Writer overview

    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
  4. Product Advisor: Guided product discovery for customers

    Product Advisor guides customers through product discovery by asking questions about needs and preferences, offering personalized recommendations similar to in-store assistance from a salesperson.
  5. Create alby AI Agents focused on each part of your site

    Learn how to effectively manage and customize alby Agents for your Experiences
  6. Response tags

    The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...
  7. Managing Product Advisor's questions to optimize the customer experience

    Learn how to manage Product Advisor survey questions to help customers find the right products. Includes best practices, editing existing questions, and creating new ones.
  8. Streamline product discovery with Guided Questionnaire widgets

    Create Custom and Dynamic Guided Questionnaire widgets that help customers find the right products through targeted questions on your PLPs.
  9. June 2025: Release notes

    Filter your Inbox by customer responses.
  10. May 2025: Release notes

    Create alby Experiences, which allows your customers to interact with alby in new and different ways.