The alby customer support handoff feature enables your AI agent to transfer conversations to human support agents through your customer support platform. When a customer needs assistance beyond what alby can provide, the feature allows smooth transi...
Learn about the benefits, risks, and limitations of integrating your own large language model (LLM) account with alby versus using alby's built-in LLM service.
Discover how alby Context enhances customer conversations by leveraging browsing history, cart items, and search data to create personalized AI interactions.