Updated Articles

  1. Monitor your conversations with the alby Inbox

    Capture real-time conversations from your site and track the quality of responses
  2. Create alby AI Agents focused on each part of your site

    Learn how to effectively manage and customize alby Agents for your Experiences
  3. Managing Product Advisor's questions to optimize the customer experience

    Learn how to manage Product Advisor survey questions to help customers find the right products. Includes best practices, editing existing questions, and creating new ones.
  4. alby Support help

    How to contact the alby support team
  5. Getting Started Guide

    Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...
  6. How do I access alby through Shopify?

    How to access the alby UI via Shopify
  7. A/B Testing alby

    How to A/B test alby on your site
  8. Product Description Writer overview

    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
  9. The alby Playground

    Test different questions for your products with the alby Playground