Updated Articles

  1. February 2025: Release notes

    What's new for alby in February 2025.
  2. Add alby Experiences to your Shopify store

    Learn how to add and configure alby's interactive Experiences to your Shopify store, including chat widgets and product page tools.
  3. Information collection and integrations used by alby

    Learn how alby collects personal information and integrates with platforms to enhance your customer experience.
  4.  Shopify Install & Launch Full Walkthrough

    This video will walk you through the full process of installing and launching alby on your Shopify storefront
  5. Assisted conversion pricing

    Discover alby's outcome-based pricing model for self-serve brands. Track assisted conversions and manage costs easily.
  6. Response tags

    The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...
  7. How to set up your own LLM with alby

    Learn about the benefits, risks, and limitations of integrating your own large language model (LLM) account with alby versus using alby's built-in LLM service.
  8. Create alby AI Agents focused on each part of your site

    Learn how to effectively manage and customize alby Agents for your Experiences
  9. alby Support help

    How to contact the alby support team
  10. Getting Started Guide

    Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...