Updated Articles

  1. Product Advisor: Guided product discovery for customers

    Product Advisor guides customers through product discovery by asking questions about needs and preferences, offering personalized recommendations similar to in-store assistance from a salesperson.
  2. alby Support help

    How to contact the alby support team
  3. June 2025: Release notes

    Filter your Inbox by customer responses.
  4. May 2025: Release notes

    Create alby Experiences, which allows your customers to interact with alby in new and different ways.
  5. April 2025: Release notes

    Okendo integration added for review integrations
  6. Guardrails and branding your alby widgets

    Customize the voice and tone of alby’s responses
  7. Access alby analytics

    How to view and understand your alby analytics
  8. Getting Started Guide

    Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...
  9. How do I access alby through Shopify?

    How to access the alby UI via Shopify
  10. February 2025: Release notes

    What's new for alby in February 2025.