Updated Articles | Page 2

February 2025: Release notes

Last Updated: 08/19/2025 in Release Notes

What's new for alby in February 2025.
Add alby Experiences to your Shopify store

Last Updated: 08/13/2025 in Launch on Shopify

Learn how to add and configure alby's interactive Experiences to your Shopify store, including chat widgets and product page tools.
Add reviews and customer Q&As to your alby responses

Last Updated: 08/08/2025 in The alby Platform Integrations

Integrate customer Q&As, reviews, and your knowledge base to alby’s database
Information collection and integrations used by alby

Last Updated: 08/07/2025 in The alby Platform Integrations

Learn how alby collects personal information and integrates with platforms to enhance your customer experience.
Shopify Install & Launch Full Walkthrough

Last Updated: 07/30/2025 in Launch on Shopify

This video will walk you through the full process of installing and launching alby on your Shopify storefront
Customize alby's look and feel

Last Updated: 07/14/2025 in The alby Platform Configure alby on your site

Customize your alby widget to match brand styling, color scheme, and preferred settings
Assisted conversion pricing

Last Updated: 07/14/2025 in Launch on Shopify

Discover alby's outcome-based pricing model for self-serve brands. Track assisted conversions and manage costs easily.
Response tags

Last Updated: 07/10/2025 in The alby Platform Test and QA

The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...
How to set up your own LLM with alby

Last Updated: 07/09/2025 in Getting Started Guide

Learn about the benefits, risks, and limitations of integrating your own large language model (LLM) account with alby versus using alby's built-in LLM service.
alby Context: Enhancing customer experience with session data

Last Updated: 07/08/2025 in Launch on Shopify

Discover how alby Context enhances customer conversations by leveraging browsing history, cart items, and search data to create personalized AI interactions.