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Integrate customer Q&As, reviews, and your knowledge base to alby’s database
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Created On: 04/21/2025
in Getting Started Guide The first step in getting alby on your website is to insert the alby Website Integration to your website template.
All customers will need to use the alby Website Integration. This allows the script to be loaded on your website, enabling alby’...
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Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
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Test different questions for your products with the alby Playground
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Capture real-time conversations from your site and track the quality of responses
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Information such as the product’s name, price, URL, and description are necessary for alby
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Import supplemental documentation about your products, such as sizing guides, warranty information, and return policies
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Embed different types of conversations into your site, called Experiences
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Customize the voice and tone of alby’s responses
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Customize your alby widget to match brand styling, color scheme, and preferred settings