Popular Articles

  1. Product Description Writer overview

    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
  2. Enable AI-powered customer support with the Help Center widget

    The alby Help Center widget provides customers with an AI support experience on your website. Typically placed on your help or FAQ page, it allows customers to ask questions about customer service topics like shipping, returns, warranties, and accou...
  3. April 2025: Release notes

    Enhance your customer experience with alby's new Okendo integration, enabling seamless Q&A and review management for your platform.
  4. July 2025: Release notes

    Discover new alby features including customizable Single Button prompts, Product Advisor actions, smart recommendations, and performance-based pricing updates.
  5. May 2025: Release notes

    Create alby Experiences, which allows your customers to interact with alby in new and different ways.
  6. February 2025: Release notes

    What's new for alby in February 2025.
  7. October 2025: Release notes

    Enhance your customer conversations with alby Context using browsing history and cart data, plus track orders seamlessly with new AfterShip integration.
  8. June 2025: Release notes

    Discover alby's latest platform updates including new Playbooks for AI Agents, Stamped integrations, enhanced analytics, and improved customization options.
  9. Customize your alby Agent's language to match your customers

    Customize your alby Agent's language settings to serve customers worldwide.
  10. March 2025: Release notes

    Discover new mobile widget button layouts and category-level product assignment features in the latest platform updates to enhance your workflow efficiency.