Popular Articles

  1. Leveraging Co-purchase and Co-view actions

    alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.
  2. Product Description Writer overview

    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers
  3. April 2025: Release notes

    Enhance your customer experience with alby's new Okendo integration, enabling seamless Q&A and review management for your platform.
  4. Customize your alby Agent's language to match your customers

    Customize your alby Agent's language settings to serve customers worldwide.
  5. July 2025: Release notes

    Discover new alby features including customizable Single Button prompts, Product Advisor actions, smart recommendations, and performance-based pricing updates.
  6. Managing Guided Questionnaire's questions to optimize the customer experience

    Customize guided questionnaire questions to help customers find the right products. Edit, add, or remove questions for your catalog categories.
  7. October 2025: Release notes

    Enhance your customer conversations with alby Context using browsing history and cart data, plus track orders seamlessly with new AfterShip integration.
  8. May 2025: Release notes

    Create alby Experiences, which allows your customers to interact with alby in new and different ways.
  9. Turn product questions into sales with alby's Comparison Action

    Help customers compare products side-by-side with detailed tables.
  10. Engage customers at the right moment with targeted alby Outbound Messages

    Engage customers proactively with alby Outbound Messages. Guide visitors toward conversion with targeted prompts, sales alerts, and product recommendations.