Discover new alby features including customizable Single Button prompts, Product Advisor actions, smart recommendations, and performance-based pricing updates.
Discover new mobile widget button layouts and category-level product assignment features in the latest platform updates to enhance your workflow efficiency.
Discover how to provide publicly accessible URLs for alby to scrape and extract information, plus explore new categorization options for your documents.
Enhance your customer conversations with alby Context using browsing history and cart data, plus track orders seamlessly with new AfterShip integration.
The alby customer support handoff feature enables your AI agent to transfer conversations to human support agents through your customer support platform. When a customer needs assistance beyond what alby can provide, the feature allows smooth tran...
The alby Help Center widget provides customers with an AI support experience on your website. Typically placed on your help or FAQ page, it allows customers to ask questions about customer service topics like shipping, returns, warranties, and accou...