Popular Articles

  1. Leveraging Co-purchase and Co-view actions

    Last Updated: 09/09/2025 in The alby Platform Configure alby on your site alby capabilities
    alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.

  2. Product Description Writer overview

    Last Updated: 01/20/2026 in The alby Platform Configure alby on your site
    Use AI to automatically rewrite product descriptions to answer the top questions that drive customers

  3. Group customer questions by theme with Theme Analysis

    Last Updated: 04/16/2026 in The alby Platform Test and QA
    Organize customer feedback into actionable insights with theme analysis. Group questions by category, track conversion rates, and identify gaps in your customer outreach strategy.

  4. Customize your alby Agent's language to match your customers

    Last Updated: 11/18/2025 in The alby Platform Create guardrails
    Customize your alby Agent's language settings to serve customers worldwide.

  5. Managing Guided Questionnaire's questions to optimize the customer experience

    Last Updated: 03/05/2026 in The alby Platform Configure alby on your site
    Customize guided questionnaire questions to help customers find the right products. Edit, add, or remove questions for your catalog categories.

  6. April 2025: Release notes

    Last Updated: 11/11/2025 in Release Notes
    Enhance your customer experience with alby's new Okendo integration, enabling seamless Q&A and review management for your platform.

  7. Engage customers at the right moment with targeted alby Outbound Messages

    Last Updated: 01/20/2026 in The alby Platform Configure alby on your site alby capabilities
    Engage customers proactively with alby Outbound Messages. Guide visitors toward conversion with targeted prompts, sales alerts, and product recommendations.

  8. Turn product questions into sales with alby's Comparison Action

    Last Updated: 11/07/2025 in The alby Platform Configure alby on your site alby capabilities
    Help customers compare products side-by-side with detailed tables.

  9. May 2025: Release notes

    Last Updated: 11/11/2025 in Release Notes
    Create alby Experiences, which allows your customers to interact with alby in new and different ways.

  10. July 2025: Release notes

    Last Updated: 11/11/2025 in Release Notes
    Discover new alby features including customizable Single Button prompts, Product Advisor actions, smart recommendations, and performance-based pricing updates.
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