Popular Articles

  1. September 2025: Release notes

    Discover how to provide publicly accessible URLs for alby to scrape and extract information, plus explore new categorization options for your documents.
  2. Turn product questions into sales with alby's Comparison Action

    Help customers compare products side-by-side with detailed tables.
  3. November 2025: Release notes

    Shopify MCP integration enables seamless product search and cart management, while new default Actions and Comparison feature enhance shopping experiences.
  4. Customize your alby Agent's language to match your customers

    Customize your alby Agent's language settings to serve customers worldwide.
  5. December 2025: Release notes New

    Inbox The tags available in conversations have been updated to be customer service-focused. Resolution Status is a new field for conversations , allowing you to know if a thread may require more followup.  Response Details have been updated...
  6. Show document citations in alby responses New

    Control which documents your AI agent cites as sources. Learn how to manage document visibility and transparency settings in alby.