Updated Articles

  1. July 2025: Release notes Updated

    Last Updated: 07/11/2025 in Release Notes
    July 7-11 is Launch Week at alby. Expect new features each day this week.

  2. Assisted conversion pricing New

    Last Updated: 07/11/2025 in Launch on Shopify
    Discover alby's outcome-based pricing model for self-serve brands. Track assisted conversions and manage costs easily.

  3. Response tags

    Last Updated: 07/10/2025 in The alby Platform Test and QA
    The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...

  4. How to set up your own LLM with alby New

    Last Updated: 07/09/2025 in Getting Started Guide
    Learn about the benefits, risks, and limitations of integrating your own large language model (LLM) account with alby versus using alby's built-in LLM service.

  5. Setting up alby on your website

    Last Updated: 07/09/2025 in Getting Started Guide
    The first step in getting alby on your website is to insert the alby Website Integration to your website template. All customers will need to use the alby Website Integration.  This allows the script to be loaded on your website, enabling alb...

  6. Leveraging Best Sellers, Co-purchase, and Co-view actions New

    Last Updated: 07/09/2025 in The alby Platform Configure alby on Your Site
    alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.

  7.  Shopify Install & Launch Full Walkthrough

    Last Updated: 07/08/2025 in Launch on Shopify
    This video will walk you through the full process of installing and launching alby on your Shopify storefront

  8. alby Context: Enhancing customer experience with session data New

    Last Updated: 07/08/2025 in Launch on Shopify
    Discover how alby Context enhances customer conversations by leveraging browsing history, cart items, and search data to create personalized AI interactions.

  9. Monitor your conversations with the alby Inbox

    Last Updated: 07/07/2025 in The alby Platform Test and QA
    Capture real-time conversations from your site and track the quality of responses

  10. Actions: Enabling alby Agent capabilities

    Last Updated: 07/07/2025 in The alby Platform Configure alby on Your Site
    Enable and use Actions in your alby Agents to enhance customer interactions
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