Updated Articles

  1. Add company and product documents to alby Updated

    Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.
  2. March 2025: Release notes

    Discover new mobile widget button layouts and category-level product assignment features in the latest platform updates to enhance your workflow efficiency.
  3. April 2025: Release notes

    Enhance your customer experience with alby's new Okendo integration, enabling seamless Q&A and review management for your platform.
  4. June 2025: Release notes

    Discover alby's latest platform updates including new Playbooks for AI Agents, Stamped integrations, enhanced analytics, and improved customization options.
  5. July 2025: Release notes

    Discover new alby features including customizable Single Button prompts, Product Advisor actions, smart recommendations, and performance-based pricing updates.
  6. May 2025: Release notes

    Create alby Experiences, which allows your customers to interact with alby in new and different ways.
  7. August 2025: Release notes

    Create custom quiz-like experiences with Guided Questionnaire widgets to help your customers discover products more effectively and boost engagement.
  8. September 2025: Release notes

    Discover how to provide publicly accessible URLs for alby to scrape and extract information, plus explore new categorization options for your documents.
  9. Enable the Check compatibility action

    Learn how to set up product compatibility checking to help customers find matching items, reduce returns, and improve shopping experience with CSV file mapping.
  10. Actions: Enabling alby Agent capabilities

    Configure Actions for your alby Agent to compare products, check compatibility, recommend items, and provide personalized responses.