Updated Articles

  1.  Shopify Install & Launch Full Walkthrough Updated

    Last Updated: 07/30/2025 in Launch on Shopify
    This video will walk you through the full process of installing and launching alby on your Shopify storefront

  2. Add reviews and customer Q&As to your alby responses

    Last Updated: 08/08/2025 in The alby Platform Integrations
    Integrate customer Q&As, reviews, and your knowledge base to alby’s database

  3. Information collection and integrations used by alby

    Last Updated: 08/07/2025 in The alby Platform Integrations
    Learn how alby collects personal information and integrates with platforms to enhance your customer experience.

  4. Leveraging Best Sellers, Co-purchase, and Co-view actions

    Last Updated: 08/06/2025 in The alby Platform Configure alby on Your Site
    alby's recommendation actions help deliver smarter product suggestions to customers, including Best Sellers, Co-purchase, and Co-view features.

  5. Enable the Compatibility Check action

    Last Updated: 07/30/2025 in The alby Platform Configure alby on Your Site
    The Compatibility Check action helps customers find products that are compatible with each other. This feature saves customers’ time by allowing customers to research and purchase all compatible items at once, or allows customers to find the exac...

  6. Add company and product documents to alby

    Last Updated: 07/25/2025 in The alby Platform Add Knowledge
    Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.

  7. July 2025: Release notes

    Last Updated: 07/22/2025 in Release Notes
    Discover how the new Product Advisor guides your customers to ideal products, enhancing their sales journey with smart recommendations and seamless interactions.

  8. Add an alby Experience to your site

    Last Updated: 07/22/2025 in The alby Platform Configure alby on Your Site
    Embed different types of conversations into your site, called Experiences

  9. Customize alby's look and feel

    Last Updated: 07/14/2025 in The alby Platform Configure alby on Your Site
    Customize your alby widget to match brand styling, color scheme, and preferred settings

  10. Assisted conversion pricing

    Last Updated: 07/14/2025 in Launch on Shopify
    Discover alby's outcome-based pricing model for self-serve brands. Track assisted conversions and manage costs easily.
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