The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...
Learn about the benefits, risks, and limitations of integrating your own large language model (LLM) account with alby versus using alby's built-in LLM service.
The first step in getting alby on your website is to insert the alby Website Integration to your website template.
All customers will need to use the alby Website Integration. This allows the script to be loaded on your website, enabling alb...
Discover how alby Context enhances customer conversations by leveraging browsing history, cart items, and search data to create personalized AI interactions.
Learn how to manage Product Advisor survey questions to help customers find the right products. Includes best practices, editing existing questions, and creating new ones.
Product Advisor guides customers through product discovery by asking questions about needs and preferences, offering personalized recommendations similar to in-store assistance from a salesperson.