Updated Articles

  1. Adding an alby Experience to your site

    Embed different types of conversations into your site, called Experiences
  2. Shopify Install & Launch Full Walkthrough

    This video will walk you through the full process of installing and launching alby on your Shopify storefront
  3. alby Support help

    How to contact the alby support team
  4. Add alby Experiences to your Shopify store

    Experiences let your customers interact with alby
  5. Response tags

    The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...
  6. Access alby analytics

    How to view and understand your alby analytics
  7. Enable the Compatibility Check skill

    The Compatibility Check skill helps customers find products that are compatible with each other. This feature saves customers’ time by allowing customers to research and purchase all compatible items at once, or allows customers to find the exact...
  8. Getting Started Guide

    Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...
  9. How do I access alby through Shopify?

    How to access the alby UI via Shopify
  10. Setting up alby on your website

    The first step in getting alby on your website is to insert the alby Website Integration to your website template. All customers will need to use the alby Website Integration.  This allows the script to be loaded on your website, enabling alby’...