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Embed different types of conversations into your site, called Experiences
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Last Updated: 06/04/2025
in Launch on Shopify
This video will walk you through the full process of installing and launching alby on your Shopify storefront
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Last Updated: 06/03/2025
How to contact the alby support team
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Last Updated: 06/03/2025
in Launch on Shopify
Experiences let your customers interact with alby
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Last Updated: 06/03/2025
in The alby Platform Test and QA
The response tagging system helps you track and evaluate alby's answers to customer questions about your brand's products and services. alby automatically tags each alby response for your review and analysis. Tags categorize responses by subject m...
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Last Updated: 06/03/2025
in The alby Platform Analytics
How to view and understand your alby analytics
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The Compatibility Check skill helps customers find products that are compatible with each other. This feature saves customers’ time by allowing customers to research and purchase all compatible items at once, or allows customers to find the exact...
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Last Updated: 05/20/2025
Alby is an embeddable AI agent that anticipates and answers customers’ questions to drive sales on your website. It uses conversational AI to answer customers’ freeform and predicted questions to improve website conversation, using information fro...
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Last Updated: 05/20/2025
in Launch on Shopify
How to access the alby UI via Shopify
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Last Updated: 05/20/2025
in Getting Started Guide
The first step in getting alby on your website is to insert the alby Website Integration to your website template.
All customers will need to use the alby Website Integration. This allows the script to be loaded on your website, enabling alby’...