alby
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Release Notes
Getting Started Guide
Setting up alby on your website
How to set up your own LLM with alby
Launch on Shopify
Shopify Install & Launch Full Walkthrough
How do I access alby through Shopify?
Add alby Experiences to your Shopify store
Install alby's Shopify App
Assisted conversion pricing
Connect your Shopify store to alby and let your AI agent help customers shop
New
The alby Platform
Add knowledge
Add company and product documents to alby
Importing your product data feed into alby
Integrations
Expand alby's capabilities through 3rd party integrations
Information collection and integrations used by alby
Connect customers to human support team
Create guardrails
Guardrails and branding your alby widgets
Customize your alby Agent's language to match your customers
New
Configure alby on your site
Customize alby's look and feel
Updated
Add an alby Experience to your site
Product Description Writer overview
alby Context: Enhancing customer experience with session data
alby capabilities
Create alby AI Agents focused on each part of your site
Actions: Enabling alby Agent capabilities
Define how alby responds with Playbooks
Leveraging Co-purchase and Co-view actions
Enable the Check compatibility action
Enable AI-powered customer support with the Help Center widget
Turn product questions into sales with alby's Comparison Action
New
Test and QA
Monitor your conversations with the alby Inbox
The alby Playground
Response tags
Analytics
Access alby analytics
A/B Testing alby
Developer Docs
alby Support help
Updated Articles
October 2025: Release notes
Last Updated: 11/11/2025
in
Release Notes
Enhance your customer conversations with alby Context using browsing history and cart data, plus track orders seamlessly with new AfterShip integration.
Expand alby's capabilities through 3rd party integrations
Last Updated: 11/11/2025
in
The alby Platform
Integrations
Integrate customer Q&As, reviews, and your knowledge base to alby’s database
Connect your Shopify store to alby and let your AI agent help customers shop
New
Last Updated: 11/07/2025
in
Launch on Shopify
Connect your Shopify storefront to alby and let your AI agent search products, manage carts, and assist customers automatically.
Turn product questions into sales with alby's Comparison Action
Last Updated: 11/07/2025
in
The alby Platform
Configure alby on your site
alby capabilities
Help customers compare products side-by-side with detailed tables.
Customize alby's look and feel
Updated
Last Updated: 11/07/2025
in
The alby Platform
Configure alby on your site
Customize your alby widget to match brand styling, color scheme, and preferred settings
Add company and product documents to alby
Last Updated: 11/06/2025
in
The alby Platform
Add knowledge
Improve customer interactions by importing product documents into alby. Categorize for precision and assign to products for optimized responses.
Actions: Enabling alby Agent capabilities
Last Updated: 11/04/2025
in
The alby Platform
Configure alby on your site
alby capabilities
Enable Actions at the agent and experience levels to control your alby Agent's capabilities and initial customer prompts.
Monitor your conversations with the alby Inbox
Last Updated: 10/28/2025
in
The alby Platform
Test and QA
Capture real-time conversations from your site and track the quality of responses
Access alby analytics
Last Updated: 10/27/2025
in
The alby Platform
Analytics
How to view and understand your alby analytics
Define how alby responds with Playbooks
Last Updated: 10/27/2025
in
The alby Platform
Configure alby on your site
alby capabilities
Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios
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