Updated Articles

1. Monitor your conversations with the alby Inbox Updated

   Last Updated: 06/09/2025 in The alby Platform Test and QA
   Capture real-time conversations from your site and track the quality of responses

2. Create alby AI Agents focused on each part of your site New

   Last Updated: 06/18/2025 in The alby Platform Configure alby on Your Site
   Learn how to effectively manage and customize alby Agents for your Experiences

3. Actions: Enabling alby Agent capabilities New

   Last Updated: 06/18/2025 in The alby Platform Configure alby on Your Site
   Enable and use Actions in your alby Agents to enhance customer interactions

4. Define how alby responds with Playbooks New

   Last Updated: 06/18/2025 in The alby Platform Configure alby on Your Site
   Create and manage Playbooks in alby to provide AI Agents with specific guidance for handling customer scenarios

5. May 2025: Release notes

   Last Updated: 06/12/2025 in Release Notes
   Create alby Experiences, which allows your customers to interact with alby in new and different ways.

6. June 2025: Release notes New

   Last Updated: 06/12/2025 in Release Notes
   Filter your Inbox by customer responses.

7. April 2025: Release notes

   Last Updated: 06/11/2025 in Release Notes
   Okendo integration added for review integrations

8. Customize alby's look and feel

   Last Updated: 06/11/2025 in The alby Platform Configure alby on Your Site
   Customize your alby widget to match brand styling, color scheme, and preferred settings

9. Guardrails and branding your alby widgets

   Last Updated: 06/09/2025 in The alby Platform Create Guardrails
   Customize the voice and tone of alby’s responses

10. Add reviews and customer Q&As to your alby responses

    Last Updated: 06/05/2025 in The alby Platform Integrations
    Integrate customer Q&As, reviews, and your knowledge base to alby’s database

• ← Back
• Viewing 1 - 10 of 28
• More →